Effective Date:

November 16, 2024

Eastside Repiping and Plumbing ("Company," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

Name, address, phone number, and email address.Details about your plumbing needs or service requests.Payment information for billing purposes.

b. Information Collected Automatically

IP address, browser type, and operating system when you visit our website.Usage data, such as pages visited and time spent on the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our plumbing services.To schedule and manage appointments.To process payments and send invoices or receipts.To communicate with you about your service requests.To send promotional offers or updates (you may opt out at any time).To comply with legal obligations or resolve disputes.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: With trusted third-party vendors who assist us in delivering services (e.g., payment processors).Legal Requirements: If required to comply with legal obligations, enforce our policies, or protect rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data is stored on secure servers.Payment information is encrypted and processed through trusted third-party platforms.

While we take steps to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access and review the personal information we hold about you.Request corrections to your information if inaccurate.Request deletion of your information, subject to legal obligations.Opt out of receiving marketing communications.

To exercise these rights, please contact us at the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies may collect:

Preferences and settings for a personalized experience. Analytics to understand website performance and usage.

You can disable cookies in your browser settings, but this may affect certain features of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the "Effective Date" will reflect the latest revision. Continued use of our services or website signifies your acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Phone: 425-331-2011

Email: [email protected]

Address: 12005 NE 12th St #29, Bellevue, WA 98005

Thank you for trusting Eastside Repiping and Plumbing with your privacy. We are committed to protecting your personal information while delivering the best service possible.

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